The deadline for payment protection insurance claims is approaching its last year. By 29 August 2019, the Financial Conduct Authority and Financial Ombudsman will not acknowledge any complaint related to mis-sold PPI. Best you make your claim today to avoid any problems in the future.

In this light, consumers must claim all their refunds in full. Make sure to do so by following these three steps.

Evidence of Mis-Selling

If you do not remember exactly the mis-selling employee’s method to urge PPI on you, you can use evidence to prove they mis-sold the policy. All PPI sold to people with disabilities or existing sicknesses, unemployed or self-employed, and have gone through any accident during the time are ineligible for the policy

  • If you have a medical sickness or accident, a doctor’s report or medical report of your disease and injuries will help
  • If you were unemployed or self-employed during the time, present your last payslip or your business or freelancer license.


Plevin’s case now allows consumers whose financial advisers had received more than 50% of the PPI policy’s price to claim full refunds. The best way to go about it is to call the bank and ask for the employee or financial adviser who sold the policy to you. As per Plevin’s clause, they must allow you to know the commission they received. If verified, you can chase after your full refunds.

Refund More Than 20%

St. John Buildings Barrister Elis Gomer mentioned most consumers receive only 20 per cent of their total mis-sold PPI refunds. The FCA’s policies allow banks to pay the lowest sum possible. While the barristers have yet to challenge the overlooked process, consumers can settle matters with banks privately as many previous cases have done.